Apprenticeship Field Officer

Dive into this dynamic Apprenticeship Field Officer role and take charge of your region, surpass KPIs, and enjoy the support of a dedicated team!

Busy at Work, the Apprenticeship Community is a national collective of Australian Apprenticeship Support Services providers, with over 40 years of experience in connecting employers and apprentices. We offer advice and tailored support for apprentices, trainees, and businesses to support successful careers and skilled, productive workplaces.

Exploring the role

As part of Busy at Work’s Apprenticeship Community Support Services, you’ll drive business development, secure new opportunities, boost apprentice commencements, and exceed KPIs through strong account management and support.

Your key responsibilities include, but are not limited to: 

• Promote traineeships and apprenticeships, securing commencement opportunities
• Participate in marketing and promotional initiatives, including school visits and other venues
• Foster relationships with employers, RTOs, and industry stakeholders
• Maximise business opportunities with existing clients
• Stay updated on policy changes and new initiatives
• Guide clients through sign-up processes and government forms
• Provide quality account management services 
• Ensure precise system data entry
• Provide initial and ongoing support to Australian Apprentices including, facilitating face-to-face progress contacts
• Administer effective tests to assess individuals’ skill levels, identify gaps, and evaluate aptitude for various training paths and occupations

Location: Rivervale

A little about you

• A skilled communicator who connects with empathy and builds relationships based on trust and integrity
• Proactive go-getter who can self-manage to meet deadlines and prioritise tasks at hand
• Confidence working autonomously and drive to exceed KPIs and targets 
• Self-motivated with a demonstrated enthusiastic approach to day-to-day business operations
• Desire to work within a client service organisation 
• Ability to establish strong working relationships with apprentices and employers 
• Demonstrated business development or sales experience 
• Experience in building relationships with employers, RTOs, and industry stakeholders to support workforce development and employment opportunities
• Working with Children Check is required
• Experience within the employment services sector

What can we offer?

• Full-time contract until June 30, 2026
• Tools of Trade: training, company vehicle, laptop, and phone
• Flexible working arrangements 
• Competitive Salary packaging (save on tax)
• Health and wellbeing allowance
• Additional wellbeing leave (extra days on top of your annual and personal leave)
• Corporate health insurance discounts
• Awarded Employer of Choice in The Australian Business Awards 2019, 2021 and 2024
• Inclusive Employer 2024 / 2025 recognised by Diversity Council Australia

CoAct is a non-profit organisation dedicated to empowering everyday Australians through essential employment services and community activation programs. Our team shares a common passion for making a positive impact and giving back to society.

Your next steps

Thank you for your interest in this opportunity with CoAct. Keep in mind when applying: it’s not just about what you know, but the unique value you can bring to CoAct and our team! To apply, we kindly request that you submit your resume and cover letter via the “Apply Now” button.

At CoAct, diversity and inclusion are at our core. We welcome applicants of all backgrounds, including race, religion, gender identity, sexual orientation, disability, and age. If you are interested, we want to hear from you. We are proud to be a disability-friendly company!

If you have any questions about the position or the application process, or if you require an adjustment to be made during the recruitment process (including alternate formats), please do not hesitate to contact our Talent Acquisition Lead, Suelen, at 02 8281 2422 or recruitment@coact.org.au.

All applicants may undergo a criminal history verification, along with other required checks, including but not limited to the NDIS screening clearance and Working with Children Check, during the recruitment process.