Plumbing Store Manager

We are on the lookout for an experience Plumbing Store Manager to lead the small team of approximately 4 employees in Brookvale and Mona Vale (NSW) to drive success and deliver outstanding customer service.

Why You’ll Love this role and What You’ll Be Doing:

As Store Manager, you won’t just be running a store — you’ll be leading a team, growing the business, and creating an unbeatable customer experience. Every day will bring new challenges and opportunities to make your mark.

• Delivering stand-out customer service
• Leading, mentoring, and motivating your team
• Building strong relationships with customers and suppliers
• Ensuring company policies and safe work practices are followed
• Developing and maintaining roster systems, and ensuring accurate timekeeping

What You’ll Bring:

• 3+ years of experience a in a similar role
• Experience selling plumbing products
• Proven leadership skills and a passion for mentoring others

What You’ll Get in Return:

• Attractive staff discounts across all our premium brands
• Competitive salary and supportive team

Who You’ll Be Working For:

Hardware & General is a large, family-owned building and plumbing supplier based in Sydney, Australia. Founded in 1960 by Walter MacGregor, we’ve grown from a single corner store to six locations across Sydney, yet we’ve remained proudly family-run, now in our third generation!

Why Work With Us:

• We’re known for our high-quality products, expert staff, and outstanding customer service
• We provide fast, reliable delivery services and expert advice
• Our extensive range includes over 140,000 products, from building materials and plumbing supplies to hardware and renovation essentials
• We operate across six locations: our flagship site in Brookvale (home to multiple specialist sales centres), plus stores in Peakhurst, Mona Vale, Terrey Hills, Hornsby, and Dural (NSW).