FIFO SCHEDULING COORDINATOR - WILSON SECURITY
About Wilson Security:
Wilson Security is the leading provider in the provision of security services across Australia and New Zealand. Our services are supported by a highly experienced management team, industry-leading expertise and a strong local and national structure. We are committed to becoming Australasia’s leading provider of integrated Security Solutions. Wilson Security has an established Blue Chip national client portfolio which is in a period of significant growth.
About the Role:
We are currently seeking a dynamic individual to fill the role of FIFO Scheduling Coordinator within our Western Australia (WA) operations. This pivotal role requires a candidate who thrives in a fast-paced environment, possesses exceptional communication skills, and demonstrates high adaptability while maintaining structure. As a leadership position within the allocated contract, the FIFO Scheduling Coordinator will report directly to the Regional Manager, overseeing all aspects of workforce planning and project management.
Key Responsibilities:
- Efficiently schedule and roster both permanent and ad hoc/casual workforce.
- Manage and maintain rosters, including identifying recruitment needs and providing leave coverage.
- Ensure compliance with site requirements and qualifications.
- Manage and allocate ad hoc work, ensuring accurate data entry to minimize payroll errors.
- Track, measure, and report on labour usage, providing recommendations to the Wilson Security WA, Leadership Team.
- Manage associated systems and tools to ensure accurate and efficient rostering.
- Ensure correct employee payments (Payroll function).
- Provide first point of contact and support for employee and customer inquiries.
- Lead ongoing projects related to workforce planning and optimization.
- Point of contact for the National Operations Centre (NOC).
- Manage and reduce dropped hours/ shifts.
- Coordinate travel requirements for FIFO sites.
- Track and report on Overtime, Dropped Shifts and general staffing trends.
What You Will Bring:
- A positive people person able to build professional relationships with staff quickly.
- Proven experience in high-paced rostering and scheduling environments.
- Exceptional communication skills, both verbal and written.
- High adaptability while maintaining structure and organization.
- Strong coordination skills with experience in managing projects and teams.
- Thorough understanding of the Security Services Industry Award 2020.
- Demonstrated ability to handle high-volume data in a fast-paced setting.
- Experience in large-volume people rostering (approx. 180 staff members region wide)
- Excellent computer skills, including proficiency in rostering systems.
- Exceptional accuracy in data entry.
- Strong time management and prioritization skills.
- Demonstrated computer literacy skills.
Why Join Us:
- Exciting opportunity to contribute to a leading security services provider.
- Supportive team environment fostering growth and development, that values collaboration, innovation, Accountability and Care.
- Room for career advancement and professional growth within the organization.
- Exposure to a range of stakeholders and clients.
- Competitive salary and benefits package commensurate with experience.
- Flexible work arrangements and opportunities for remote work, promoting work-life balance and well-being, as per the Wilson Security ‘Working from Home Policy & Guidelines’
- Laptop and Mobile phone provided.
Wilson Security is an employer of choice, engaging with our people both online and in person. We offer comprehensive Training and Development, Employee Benefits like a Wellbeing Hub, Health Insurance discounts, and Employee Assistance Programs. Our Innovation Council and Corporate Social Responsibility team connect with our communities through fundraising, sponsorship, and team building. In 2021, we were recognized by the Australian Security Industry Association as the Outstanding Security Guarding Company.
We are committed to building a workforce that reflects the diversity of the communities we protect, with a focus on supporting Aboriginal and Torres Strait Islander peoples. Our inclusive culture celebrates innovation and teamwork, highlighted by our monthly STRIVE awards.
Master Licence WA SA60888