**Customer Support Representative Apprentice Program Intake 2025**
AUR31020 Certificate III in Automotive Sales
At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.
What is a Customer Support Representative (CSR)?
As a CSR you will provide assistance to both internal and external customers with all parts quotes, sales and order tracking. Along with liaising with local vendor and transport providers to best support our customer’s needs, ensuring that the operational standards set by our Komatsu Customer Support Charter are met and exceeded.
What are the career pathways for a CSR at Komatsu?
Upon completion of your CSR Apprenticeship, you will have the skills and ability to further your career with Komatsu as a:
The Opportunity:
Throughout the 3-year program you will receive first class training in state-of-the-art facilities, working on some of the most innovative and advanced equipment ranges globally. You can expect to learn from the industry’s best within a safe and supportive environment that promotes development.
These are permanent positions with employment opportunities upon completion, perfect for those looking for a long-term career within Komatsu.
What can I expect as a Komatsu Apprentice?
What we are looking for:
Komatsu Benefits:
Recruitment Selection Process – (6 stages)
APPLICATION Apply online by uploading your resume. You will receive an invitation to conduct a short video interview, once your resume and profile is complete.
ASSESSMENT If successful, you will be invited to complete an assessment (numeracy, literacy, values based)
INTERVIEW Successful applicants will be invited to attend the local branch for a face-to-face interview, participate in group activities, complete a manual dexterity test and written assessment
PRE-EMPLOYMENT CHECKS Shortlisted applicants will then be required to conduct a medical assessment, drug and alcohol screen, functional assessment, compliance checks and reference checks (mature age applicants only)
OFFER You will receive a conditional offer prior to proceeding to the onboarding stage
ONBOARDING Congratulations on your successful acceptance of an apprenticeship opportunity with Komatsu Australia! We eagerly anticipate your arrival in January 2025 as you embark on this exciting journey with us.
Don’t delay, as the application deadline is 31 July 2024, so take action now and submit your application by clicking on the APPLY NOW button. Please note that successful candidates can expect to receive offers by October 2024.
* IMPORTANT: Each candidate can apply for the Apprenticeship Program only once. Multiple applications will not be considered. Please review the apprenticeship streams carefully and apply to one only.
Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive.