Customer & Project Variation Coordinator (Mechanical Variation)

About the Role

As a Mechanical Variations (Customer & Project Variation Coordinator), you will be the key link between our estimating team, site crews, and clients. Your role is to make sure that any changes on site are communicated clearly, costed accurately, and approved quickly so projects can continue without delays.

This is a hands-on, fast-moving role where no two days are the same. You will be dealing with live project changes as they happen, working closely with people on the ground, and ensuring customers understand what is changing, why it is changing, and what it means from a cost and timing perspective.

You will need to think quickly, communicate clearly, and stay organised while managing multiple active projects at once. Your ability to get information, calculate variations accurately, and secure approvals will directly impact how smoothly our projects run.

What you will be doing

• Act as the main contact for project variations and change requests
• Communicate directly with clients to explain changes and obtain approvals
• Prepare and issue variation quotes, updated scopes, and supporting documents in a timely manner
• Work with site supervisors and operational teams to understand changes as they happen on the ground
• Complete cost calculations including labour, plant, equipment, disposal, cartage, and material impacts
• Manage project updates and documentation in Zoho CRM
• Maintain accurate Excel spreadsheets for costing, tracking, and variation control
• Liaise with councils, subcontractors, engineers, and internal teams to obtain required approvals and documentation
• Manage shared inboxes with urgency and clear prioritisation
• Ensure all records and project data are accurate, well organised, and compliant
• Keep multiple projects moving at once without losing attention to detail

About You

You are confident dealing with customers and comfortable having direct conversations where scope, cost, or timing is changing. You know how to explain things clearly, stay calm under pressure, and keep things moving forward.

You are also practical and hands-on in your thinking, able to understand what is happening on site and translate that into accurate information, numbers, and actions.

You will bring

• Strong customer service and communication experience
• Confidence working with operational or field-based teams such as construction, trades, logistics or similar
• Ability to explain changes and pricing in a clear and professional way
• Strong numerical accuracy and attention to detail
• Experience managing multiple priorities in a busy environment
• Good problem-solving skills and a proactive approach to getting approvals
• Confidence using Excel and CRM systems, Zoho experience is an advantage
• Ability to work independently and take ownership of your workload

Why Join Burton Demolition

You will be part of a growing South Australian business where your work directly impacts how smoothly and successfully projects run.

This is a role where you will see the results of your work every day, working closely with both office and site teams in a fast-paced and practical environment.

We offer variety, responsibility, and the opportunity to develop your skills across estimating, project coordination, and construction operations.

Free on-site parking is included.

About Burton Demolition

Burton Demolition is a proudly South Australian business specialising in safe, efficient, and compliant demolition services across residential, commercial, and civil projects. We are known for being reliable, responsive, and practical in how we deliver work.

As we continue to grow, we are building a team of capable people who can think on their feet, communicate well, and take ownership in a fast-moving environment.

Apply now

If you are confident working in a fast-paced environment, enjoy clear customer communication, and take pride in accuracy and follow-through, we encourage you to apply.