At Equinix, our Critical Facilities Specialists operate, manage, maintain, and repair critical and non-critical power systems, HVAC, BMS, plumbing, fire control & suppression, and all site services. Our critical facilities specialists also perform all related vendor support in a mission critical environment.
This fast-paced role supports the overall functioning of the data center by focusing on maintaining and improving the facility’s critical infrastructure. This includes all regularly scheduled maintenance and ad hoc repairs/troubleshooting. For this position we are recruiting for a mechanical/HVAC specialist to help balance the team, so strong understanding and ideally recent hands-on service work with chillers, AHU, CRAC will be highly regarded.
This role will be suitable for an individual with positive attitude who is willing to go beyond a job description and a written process to contribute to the success of our data center operations. As the critical facilities specialist will work in a highly collaborative environment, a team-first mindset will be crucial in navigating through the workdays.
Key responsibilities:
- Completes all maintenance protocols, plans, activities on time and accurately, including daily, weekly, and monthly site checks.
- May manage and oversee specialist vendors for all major works, planned repairs and maintenance to electrical, and special systems – in particular chillers, AHU, CRAH, CRAC and all HVAC/mechanical systems and equipment
- Performs minor changes to mechanical, electrical, and special systems if necessary.
- Ensures that sufficient spare parts are available on site for frequently used parts or parts with long lead times and maintains critical spares register.
- Monitors for and responds to BMS (Building Monitoring System) alarms in accordance with engineering policies and procedures, escalating to and working with Controls Engineering team where required.
- Participate in an on-call roster to act as the first responder for sites’ incidents, managing, resolving, and/or escalating critical issues outside of regular working hours.
- Oversee plumbing and fire suppression systems vendor activities.
- Coordinates/oversee work with vendors to ensure that maintenance activities are carried out as per Equinix's requirements.
- Commissioning and project work that will vary in scale and scope over time.
- Edits and tracks the work approval process for service providers (including briefing at the start of work, control of work during the day, final review of the work carried out).
- Recommend changes/updates to technical files for plants and equipment in cooperation with vendor, and the supervisors, ensuring as built are up to date.
- Creates engineering scripts (switching schedules) and undertake safe switching practice.
- Ensures that all Equinix safety standards are followed, as well quality procedures related to maintenance, including all Incident Management.
- Reviews processes, procedures, systems. Communicates process deviations and proposed changes to a higher level so that relevant follow-up measures can be carried out.
- Develops training and supports training of other IBX (International Business Exchange) employees in relevant engineering topics and processes.
- Provides guidance and mentoring to other team members while being mentored on any areas of improvement.
Qualifications, key skills, and attributes required:
- Understanding through practical experience of critical facility operations, with a focus on HVAC/mechanical (Chillers, BMS, AHU, CRAC, CRAH)
- Trade qualification or Degree Certified
- Sound knowledge or understanding of HVAC Controls
- Proficiency in troubleshooting and repairing complex mechanical and electrical systems.
- Excellent problem-solving skills and the ability to work under pressure in time-sensitive situations.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Proven ability to manage multiple tasks and prioritize workload effectively.
- Capability to execute tasks through effort and collaboration without formal written process.
- Be capable of acquiring NV1 Security Clearance.
- Collaborative mindset but also with the drive to complete assigned tasks autonomously when required.
Benefits of the role:
- Monday-Friday role based at a static site.
- Salary package containing shares, annual bonus, healthcare allowance.
- Onsite gym, EV chargers and access to wide range of company wellness, financial and employee benefits
- Career development opportunities and access to Equinix Global Ops Academy