Coordinator, Student Lifecycle (Apprentice & Employer Engagement)

Coordinator, Student Lifecycle (Apprenticeship & Engagement) 

• ​​Full-time​, ​Continuing position​  

• Salary Level HEW 7 + 17% Superannuation 

• Based at the ​Melbourne CBD​ campus, ​and hybrid ways of working​ 

About the role 

Join a dynamic team supporting the success of apprentices, trainees, and their employers. We’re seeking a proactive Coordinator, Student Lifecycle (Apprentice & Employer Engagement) to lead customer service support for A&T employers, while ensuring seamless onboarding and induction for our commencing and returning apprentices and trainees. 

In this key role, you’ll coordinate a team that liaises closely with employers, provides support in using tailor-made university systems, and follows through on finalisation of A&T records including Employer sign-off on final results and student completions. You’ll excel in establishing and maintaining collaborative working relationships with the teaching program leadership team to deliver effective onboarding and timely and relevant enrolment support to apprentices. 

Your ability to influence, negotiate, and foster collaborative relationships will be essential to driving successful outcomes for the College. 

To be successful in this position, you will have:  

• Demonstrated highly developed interpersonal, communication and negotiation skills that enable internal and external collaboration with a wide range of management, staff and external parties on complex, sensitive and confidential issues. 

• Strong stakeholder relationship skills, including the ability to influence and negotiate for solutions with a customer focus. 

• Proven ability to interpret and apply policies, procedures, and systems consistently, provide advice and to drive creative solutions through to implementation within the immediate work area. 

• A high order of analytical and problem-solving skills and the demonstrated ability to develop and implement innovative and creative solutions in a complex environment. 

• Demonstrated effective organisational skills in the planning, development, implementation, operation, and review of resources and/or services to achieve a quality environment. 

• Experience in championing change management and new ways of working within an organisation. 

• Ability to collect and analyse data, produce reports, and develop and implement strategies that effectively address areas of improvement 

Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check. 

About the ​College​ of Vocational Education 

The purpose of RMIT’s College of Vocational Education is to empower learners and our industry, community and government partners to succeed in the new world of work. 

Our five-year strategic roadmap, ALiVE@RMIT, purposefully guides everything we do in vocational education to deliver our vision: to position RMIT as a leading multi-sector provider with global impact and influence.  

Led by our Pro Vice Chancellor, the College of VE is reimagining how we deliver vocational education to create unique experiences for our students and partners, so we can:  

• lead in practice-based learning  

• empower learners for the future of work  

• engage industry and community at scale  

• grow for impact and influence  

The College of VE is delivering impact through transformation that creates long-term change.  

Planning and Resources 

Our planning and resources function puts the student at the center of our thinking through a precinct-based approach that delivers the right support where it is needed most. This enables us to deliver a consistent student and staff experience with differentiation between whole of college services and bespoke units or functions. 

To Apply  

Please submit your CV and covering letter addressing ​your suitability​ for this position by clicking on the ‘’ link at the top of this page.  

For further information about this position, please see the Position Description hyperlinked below or contact Emily Kaye via email emily.kaye@rmit.edu.au.