Compliance Officer - Plumbing/Gas Compliance

Role title: Compliance Officer - Plumbing/Gas Compliance 

Grade: Clerk Grade 7/8

Location: Parramatta / Sydney

Term: Temporary – up to 12 Months

Closing date: Monday, 7th July 2025 [9:59am]

About the Building Commission NSW

• The Building Commission NSW has been established after the NSW Government recognised the substantial progress made by Fair Trading and the Office of the Building Commissioner in delivering once-in-a-generation reforms of the building and construction industry. The new commission will not only be the industry regulator, but also a collaborator with consumers and industry to ensure standards, capabilities, capacity, and resilience continue to be lifted across the sector to deliver quality homes and meet the state’s housing targets.
• The Building Commission NSW is an outstanding place to work due to its commitment to innovation, collaboration, and professional development. With a focus on transparency and accountability, the commission cultivates a culture if integrity and responsibility.
• Those who join the organisation can be confident in contributing to meaningful work that positively impacts the built environment and the greater community, making it an exciting and fulfilling place to build a career.

The Opportunity

This is a fantastic opportunity to join the next phase of the Building Commission within NSW. https://www.nsw.gov.au/housing-and-construction/building-commissioner

This role is an exciting temporary opportunity to work within the Plumbing and Gas Compliance teams on all aspects of compliance. These are high performing teams responsible for delivery of risk-based compliance inspection activities across the Building and Construction sector in NSW.

The team primarily operates under delegation and legislative provisions of the Gas and Electricity (Consumer Safety) Act 2017, Home Building Act 1989 and Plumbing and Drainage Act 2011 and associated regulations.

Key requirements:

• Where an offence has been committed, take appropriate compliance action ranging from warnings, penalty infringement notices or consideration of formal disciplinary action.
• Prepare complex briefings and escalate instances of recidivist behaviour for consideration of prosecution or other proceedings being commenced.
• Ability to coordinate and mentor inspectors on compliance initiatives and outcomes.
• Gather and analyse information from inspection data and staff into trends in plumbing practises and emerging compliance issues and provide regular reports to the Manager
• Ability to foster an environment that encourages continued learning and development.

Essential requirements:

• Current NSW Drivers licence.

Desirable requirements:

• Knowledge of the functions in a compliance and regulatory environment.
• Certificate IV in Government Investigations or similar qualification.

For more information on the role and its accountabilities, please check the role description.

For any enquiries regarding the recruitment process, please contact Michael Yoon, Talent Acquisition Advisor, at michael.yoon@customerservice.nsw.gov.au 

How to apply

An up-to-date CV (no more than 5 pages) and a brief cover letter (2 page maximum) outlining how your skills and experience are aligned to the role.

Salary Grade 7/8, with the base salary for this role starting at $110,266 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Michael Yoon via michael.yoon@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Monday, 7th July 2025 [9:59am]

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW.  We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace   

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact michael.yoon@customerservice.nsw.gov.au or 02 9494 8351.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process