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Apprenticeship Consultant

Bamara Elmo HR Hub
20 days ago
Full-time
On-site
Banora Point, Australia
Apprenticeship
Introduction

About Bamara 

We bring years of experience and authentic engagement in regional, remote, and urban locations to our services.

Bamara has long history of working respectfully alongside communities and the people who live in them assisting and supporting community and individual goal achievement.

Bamara footprint extends across New South Wales, the Northern Territory, and Queensland. Our focus is on building individual and community capacity and prosperity through the design and delivery of projects, programs and initiatives underpinned by Australian government (state and federal) funding.

Culture and Community

Bamara is a First Nation’s organisation, all staff are expected to participate in connection with community, respect relationships and apply this respect to each participant we work with across all diverse cultural backgrounds

Salary and Benefits

  • Generous salary
  • 3 days bonus leave during the Christmas/New Year period
  • Birthday leave
  • Yearly Flu shot
  • Retail and Entertainment discounts across leading brands through Flare Benefits program
  • Opportunities to upskill with qualifications in Community Services
  • Employee Assistance program for staff and their immediate families 
  • Access to our wellness partner program with C-5
  • First Nations Perspective training
  • Rewards and recognition program
  • Performance related bonuses


Description

The Role

This is an exciting opportunity for a passionate (First Nations Identified) Apprenticeship Consultant to be a part of the Australian Apprenticeship Support Services provider for First Nations Apprentices, supporting both employers and Australian Apprentices with promotion, education, engagement and continuity of the Australian Apprenticeship program.

Based in the Tweed Heads/Mid North Coast region, this is a dynamic, multifaceted, and autonomous role primarily centred around business and relationship management with various stakeholders and customers to facilitate the undertaking of the National Training Contract.

Reporting into AASS Program Manager, this highly rewarding role will require the application of a diverse range of soft skills, knowledge of the AASS program, funding opportunities and the VET sector and a commitment to the ongoing provision of high-quality standards of customer service.



Skills And Experiences

About you

 

You will be an ambitious, positive, self-starter with a passion for building and maintaining key relationships within the community including:

  • Must have previous experience as an apprenticeship consultant or within the RTO industry.
  • Must have a current driver licence and the ability to travel
  • First Nations Identified 
  • Knowledge of the VET sector and the AASS program highly regarded 
  • Proven business development and account management experience, while being able to determine and prioritise relationships, balancing short-term gains with long-term considerations.
  • Proven ability to self-motivate, manage work priorities, meet deadlines efficiently and meet KPIs and often work autonomously
  • Ability to adapt to shifting prioritise, demands and timeframes and a demonstrated commitment to continuous improvement and receptiveness to change
  • Excellent customer service skills and ability to best assess, advise and manage customer needs to increase customer satisfaction
  • Ability to analyse, interpret and evaluate a variety of internal and external guidelines and procedures to make decisions.
  • Ability to deliver excellent service through a mature approach utilising tact and diplomacy when interacting with customers and staff.
  • Ability to engage, respect and support customers of diverse demographics and social backgrounds, with a strong focus on youth.
  • High quality written and verbal communication skills as well as interpersonal skills
  • High level of digital literacy across multiple Microsoft Suite applications and programs.
  • WWCC clearance required
  • All successful applicants will be required to undertake a police clearance