Apprentice Job Description
Salon Apprentice
Title: 1ST Salon Apprentice Award: HAIRDRESSING
Location: ISLINGTON
Reports to: Salon Manager/Coordinator
Function: Provide support to salon team members together with excellent interpersonal skills in all client and staff contacts
Qualification(s) Required:
• Hairdressing Apprenticeship
Primary Tasks:
• Provide energetic and positive client-focused service at all times
• Assist other team members and management as required
• General salon cleaning of all surfaces
• Assist with basin procedures, technical work and styling
• Attend and participate in the training set up to increase skill levels and competence
• Maintenance of recognised Work, Health & Safety requirements • Provide reception support to the salon and its clientele, when and if needed by the coordinator
• Maintain an up to date and accurate knowledge of the salon products and services
• Maintenance and sales of retail products and treatments
• Participate in designated marketing and promotional advertising
• Cleaning of salon equipment, furniture and washing of capes and towels
• Support and cooperate with person “in charge” of cleaning
Level of Responsibility: Directly responsible for the completion of primary tasks and the achievement of set outcomes
Direction/Supervision: Direct supervision through salon manager/coordinator
Selection Criteria:
• Professional presentation
• An interest in pursuing a long term career in the hairdressing industry
• Excellent communication skills and the ability to develop strong client relationships
• Ability to maintain a degree of flexibility and adaptability to work in a changing environment
• Ability to work both individually and as an essential member of a focused and productive team
• Ability to uphold salon standards during normal daily routines, training and college attendance
• Ability to work to set policies and procedures and to demonstrate positivity and creativity
• Ability to listen to instructions and act accordingly
• Ability to learn through constructive feedback and training
• Cooperate fully with other staff assisting where necessary ensuring the salon is functioning in an effective and efficient manner
Key Performance Indicators:
• Targets: productivity targets are monitored by promotional activities
• Maintenance and application of all relevant competency standards
• Attend and participate in training programs and meeting
• Achieve satisfactory outcomes from client feedback and survey mechanisms
• Develop hairdressing skills and timing to the standard set by salon
• A high standard of hygiene and cleanliness is maintained in the salon, reception, staffroom, dispensary, laundry, coffee bar and basin areas
Measurement Process:
• Monitoring of treatment/retail sales via promotional avenues
• Competency-based assessments
• Feedback via management, senior staff and surveys
Performance Reviews:
Participation review with management when needed