Selections Centre Manager - Plumbing Division

As a result of ongoing growth within our business, we currently have an opportunity available for a full time experienced, customer focused, hard working individual to establish themselves within a dynamic and busy team. Working Monday - Friday, join South Australia's leading supplier of plumbing fixtures to the building and construction industry.

Harvey Norman Commercial Division is Adelaide’s leading supplier and specifier, focused on delivering the highest standards of service to the building and construction industry. Established in 2000, during this period we have been responsible for the fit-out of many quality projects throughout South Australia. We are currently one of the only dedicated specialist suppliers of kitchen and bathroom products to the building and construction industry, distributing to numerous major builders, developers and plumbers.

As a business we employ the most talented people who deliver exceptional services through the lens of our values. Our values define who we are, they guide our actions and behaviour and most importantly, they influence the way in which we work with each other and how we serve our customers. Our values are: Loyalty to our Company and Customers; Competence and Expertise; Committed to Providing Solutions; Positive Can Do Attitude, Passionate and Caring.

We currently have an opportunity available for an outstanding individual who shares our passion and design flair for supplying innovative solutions relating to a wide range of bathroom and plumbing products to the building and construction industry, based at our Mile End office.

To be considered, the suitable applicant will have previous experience in a retail, sales or operational management within the building and construction field. Proven initiative and ability to remain focused under pressure together with a track record of achieving team and company targets. A personal drive and commitment to exceptional customer service with an ability to lead by example. Confidence in dealing with a diverse group of clients including consumers, builders and plumbers.

Reporting to the Project Manager, your responsibilities will include:

 A key focus of the role will be your ability to provide consultancy and solutions to clients during the selection process, provide           quotations and take advantage of opportunities to up-sell and promote our exclusive range of products.

• Processing all options and selection forms and other paperwork related to the selections process.
• Interpreting contracts, building and fixtures schedules and architectural plans.
• Facilitate margin control and order acceptance process by ensuring take-off accurately reflects customer plans and schedules.
• Preparing periodic reports summarizing sales activity related to selections activities.
• Identify, organise and maintain selection samples, displays, literature, brochures and specifications, signage etc. for the selection centre.
• Maintain regular contact with supplier representatives to ensure product displays are up to date and appropriate for Harvey Norman Commercial Division business direction, in keeping with preferred suppliers etc. 
• Aim to improve work practices and procedures in order to benefit client outcomes and internal work efficiencies.

 The successful candidate will have:

• Have a genuine interest in and ability to understand a range of client's needs and possess a strong desire to meet, if not exceed them.
• Highly developed presentation and communication skills, well developed time management skills, a demonstrated ability to work in a fast paced environment and a strong customer focus are all key requirements of this role.
• You're inquisitive and fast on the uptake. You have a passion for learning about products, an ability to grasp new concepts quickly and can then articulate this information concisely.
• Quickly prioritise jobs under pressure and be able to anticipate the changing needs of customers and clients.
• Experience in the building industry is highly advantageous
• Excellent communication skills – both oral and written
• High throughput and responsiveness
• Structured work approach
• Impeccable attention to detail
• Diligent, driven and positive work attitude
• Ability to facilitate and orchestrate resources cross functionally to support sales efforts
• A sound knowledge of Microsoft Word, Excel and Outlook. Experience with Microsoft “Great Plains” is desirable but not essential.

What’s on offer:

You will be rewarded with a competitive salary package and salary package opportunities. You will also have genuine career advancement opportunities, generous product discounts and a supportive workplace culture where great work is truly recognised and rewarded.

Immediate start is offered to the successful applicant to join an exceptional and dynamic team.