Internal Only - Plumbing Paratechnical Team Leader

Personnel Area: City Planning Economic Dev Svs

Branch: Development Services

Salary Range: Band 5 ($98,778 - $111,969 + Superannuation)

(Remuneration stated is for the full-time positions)

Work type: Temporary Full-time

Duration: Up to 24 months (Extension/s thereafter but not guaranteed)

Location: South Region

Our Business

City Planning Economic Development Services makes the future of the city happen. Our purpose is to help create a future Brisbane, embracing its qualities and shaping the city’s unique identity

Our Branch

Development Services facilitates high-quality, sustainable development outcomes for Brisbane, through efficient and professional development assessment and management processes, systems and practices.

The Role

We are seeking a Plumbing Paratechnical Team Leader responsible for the assessment and support of plumbing applications across Brisbane.

In this role, you will provide day-to-day leadership, coaching and professional guidance to a team of Plumbing Paratechnical Officers, ensuring the delivery of high-quality, timely and customer-focused services to residents, contractors, developers and other stakeholders.

As part of the Plumbing Services Leadership Team, you will oversee the assessment of domestic plumbing applications, provide technical advice to customers on plumbing legislation and standards, and drive continuous improvement across team processes and customer service delivery. You will investigate complex issues, prepare reports and procedures, and work collaboratively with internal teams and industry stakeholders to ensure consistent, efficient and compliant service outcomes.

This role is well suited to a leader who enjoys developing people, improving systems and delivering excellent customer experiences in a regulatory environment

To be successful you will have:

• demonstrated leadership experience, including supervising, coaching, mentoring and developing staff to achieve high performance and service excellence
• demonstrated experience using TRACE approvals
• experience applying plumbing legislation, regulations, standards and industry requirements
• ability to lead and coordinate a team delivering plumbing application assessment and customer support services
• well-developed communication, influencing and negotiation skills
• demonstrated ability to develop, implement and improve systems, procedures and workflows to achieve quality and timely outcomes
• experience managing competing priorities and ensuring work is completed within legislated and service delivery timeframes
• experience preparing reports, guidelines, procedures and other business documentation.

Benefits of working for Council include:

• flexible working hours, and flexible arrangements
• free gym and wellness centre
• award winning superannuation fund
• generous leave provisions
• competitive salary.

Benefits of working for Council: CLICK HERE

How to apply:  Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position.

*Eligibility for internal only roles includes external applicants who identify as Aboriginal and/or Torres Strait Islander and/or as a person living with a disability. Applicants from these groups are required to complete the diversity and inclusion questions on the application form to enable Council to determine eligibility.

This role requires a Criminal History Check to assess your ability to perform the genuine occupational requirements of the role.

For more information: Please call Gema Serrano on 7 3178 1863

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team.

Application Closing Date: Monday 27 July 2026 at 11:55pm AEST 

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.

Council and its employees must follow the Public Sector Ethics Act 1994 (Qld) and the Code of Conduct. This means employees are expected to act with honesty, fairness, and always prioritise the public interest over personal or private gain. The Code of Conduct requires employees to openly disclose any other work they do outside of Council — including paid or unpaid employment, operating their own business or volunteering in certain circumstances — and to manage any conflicts of interest or other risks (such as fatigue) in a way that puts the public interest first. Maintaining employment outside Council does not preclude you from being considered for roles within Council. 

#LI-DNI