Handyperson - The Star Gold Coast

Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.

As a Handyperson, you will be responsible for executing tasks, responding to call outs, faults and troubleshooting issues for guests and team members at The Star.

This is a fantastic opportunity where you will showcase your technical skills and customer service throughout our property at The Star Gold Coast.

A few of your responsibilities:

• Carry out work issued by supervisors from start through to completion, maintaining a high standard of performance and pride in workmanship


• Complete all work/repairs in a safe, professional and efficient manner


• Maintain an accurate and efficient log of all important activities


• Be available to assist as required in special projects or functions as requested by supervisors


• Ensure tools and equipment are in good running condition at all times and are properly stored and accounted for

What are we looking for:

• Experience working as a Handyperson in a large hotel or resort environment


• Ability to assess, evaluate and discuss any unsolved problems related to completion of an assigned repair


• Comfortable using Microsoft Office and other computer systems to log and maintain accurate and up to date records


• Good interpersonal, verbal, and written communication skills


• You will need a proactive, can do attitude to support the delivery of property operations tasks

About you:

With your exceptional attention to detail and trades experience, you will take pride in ensuring an unforgettable experience for our guests. Your ability to work collaboratively with a large and diverse team will set our Property Operations up for success.

Your role will be pivotal in shaping the success of our Property Operations team at The Star. Join us in making a difference.  

What we can offer you:

• Up to 30% staff discounts across our award-winning venues at all 3 of our world-class properties


• Discounted parking available 


• Free meal on shift with a new menu every day


• Lifestyle and wellbeing discounts


• Career development, training, and courses via The Star Academy


• Generous Paid Leave for primary and secondary carers


• Excellent growth opportunities both personally and professionally


• Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It’s your time to SHINE!